With rent, groceries, fuel and weekend plans all competing for your budget, finding ways to reduce household expenses is always welcome. One area many residents overlook? Their DEWA bill
While most people simply pay their bill each month and move on, DEWA actually offers several built-in tools designed to help customers track consumption, spot unusual usage and reduce unnecessary costs.
Keep track of your usage with Smart Living
If you’ve never explored DEWA’s Smart Living Dashboard, now might be the time.
Available through the DEWA app and website, the dashboard gives customers a clear picture of their electricity and water consumption on a daily, monthly and annual basis. Rather than waiting for your bill to arrive at the end of the month, you can monitor your usage in real time and identify habits that may be driving up costs.
Activate Away Mode before you travel
Heading out of town for a holiday or work trip? DEWA’s Away Mode could save you from an unpleasant surprise when you return.
The feature monitors your property’s electricity and water usage while you’re away and sends notifications if it detects unusual activity. This can be particularly useful for identifying leaks, forgotten appliances or unexpected spikes in consumption that could result in a higher bill.
Enable high water usage notifications
A hidden leak can quickly turn into an expensive problem.
DEWA’s high water usage alert service is designed to notify customers when water consumption rises unexpectedly. Available to customers with smart meters, the service can help identify potential leaks or unusual water usage before it causes significant damage or results in a costly bill.
Take a consumption assessment
Think you’re already doing everything possible to keep your bill down? A DEWA consumption assessment may reveal a few surprises.
By completing a simple assessment through the DEWA platform, residents can receive personalised insights into their household’s water and electricity usage. The tool highlights where most consumption is occurring and offers practical recommendations to improve efficiency.
It also allows users to compare their consumption with similar households, making it easier to understand whether their usage is above average and where savings may be possible.
Understanding your DEWA bill
If you’ve ever glanced at your DEWA bill and wondered what all the charges mean, you’re not alone.
Alongside electricity and water consumption, your monthly statement may also include charges related to sewerage, housing fees, irrigation and air conditioning, depending on your property and community. The first page provides a summary of charges, while the following pages offer a more detailed breakdown of your consumption and tariff rates.
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