Ithala Development Finance Corporation (IDFC) Group CIO Khetha Cele joined Connecting Africa Associate Editor Matshepo Sehloho at the BFSI Innovation & Technology Summit South Africa in Johannesburg to discuss the impact of AI in financial services
“We have this capability and this tool that can allow you to do everything that you currently do, or more things you do, simply and faster. [AI] allows you to have more information to be able to decide in a clearer and better way,” he explained.
Talking about cybersecurity, Cele said there has been a wave of cyberattacks in recent years with consequential implications, and finding the
He said companies have done a lot of work not only to increase security and monitoring, but also companies have realized that the human factor is a key component of where the vulnerabilities may lie
He added that there has been a lot of training done within organizations, both from the user perspective as well as systems administrators
“That is a very important component, get human training and awareness up to speed,” he advised.
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