A Kenyan customerwho lost millions after a SIM swap fraud has won a major court battle, and the message to banks and telecom companies is clear: they can no longer simply look away when digital fraud happens. Kenya’s High Court in Machakos has ordered Safaricom and Diamond Trust Bank Kenya (DTB) to compensate a customer…
Browsing: Safaricom
By Samuel Mungadze, Africa editor Johannesburg, 30 Jun 2026 Vodacom Group CEO Shameel Joosub said acquiring majority ownership in Safaricom strengthens the telco while unlocking opportunities to drive digital and financial inclusion at scale in Kenya and Ethiopia.
Kenya Jun 29 – Safaricom says it plans to integrate artificial intelligence into its My OneApp platform as part of efforts to automate financial tasks and transform the application into a predictive digital assistant for customers