The recent decision by the South Sudan Economic Cluster to lift the 10 million South Sudanese pounds cash withdrawal limit marks a significant shift in the country’s fiscal landscape. Introduced in September 2024, the policy was intended to encourage a transition toward a cashless economy and reduce the high costs associated with printing banknotes. Instead, it triggered widespread concern, fueling a liquidity crisis that caused public confidence in the formal banking sector to plummet.
For South Sudan’s economy, this policy reversal is a necessary step toward recovery. When citizens and businesses are unable to access their own deposits, economic activity slows. The previous restrictions inadvertently encouraged cash hoarding, as individuals chose to keep their money outside the formal banking system rather than risk being unable to withdraw it when needed for daily operations or emergencies.
Despite this positive policy adjustment, the reality on the ground remains complex. Lifting the official withdrawal cap does not immediately increase the availability of physical cash. Many commercial banks continue to face severe liquidity shortages, forcing them to impose lower daily withdrawal limits that continue to frustrate customers. The deeper challenge is the loss of public trust that has developed over the past two years. Depositors who have endured long queues and empty bank counters are understandably reluctant to return their savings to the banking system.
To successfully manage this transition, commercial banks must go beyond simply complying with the new government directive
First, financial institutions should prioritize transparent communication with their customers. Banks must be candid about their liquidity positions and manage expectations instead of making promises they cannot fulfill
Second, banks should accelerate the expansion of digital banking services and provide incentives for their use. Although mobile money is often viewed with skepticism, developing reliable, secure, and accessible digital payment platforms remains the most sustainable long-term solution for reducing the economy’s dependence on physical cash
At the same time, the Bank of South Sudan must work closely with commercial banks to ensure a more consistent supply of currency. This may require revisiting monetary policies to address the underlying drivers of inflation and dollarization, both of which continue to weaken the South Sudanese pound. Banks should also invest in financial literacy campaigns to educate the public about the long-term benefits and security of formal banking, helping to bridge the gap between government policy and public confidence.
Lifting the withdrawal limit is a welcome and necessary step, but it is only the beginning. Restoring financial confidence in South Sudan will require a comprehensive approach that combines sound regulation, institutional transparency, adequate liquidity, and a sustained commitment to rebuilding the trust between the banking sector and the people it serves
The writer, Bec George Anyak, is a PhD student at the University of Nairobi, Kenya, and an associate researcher at the Sudd Institute, South Sudan. He is a former deputy minister of finance and planning
The views expressed in ‘opinion’ articles published by Radio Tamazuj are solely those of the writer. The veracity of any claims made is the responsibility of the author, not Radio Tamazuj
